• M14x R2alienware User Support Windows 10
• Alienware M14x R2 Software
• M14x R2alienware User Support Software
• Alienware M14x R2 Motherboard

***UPDATE July 2014: I no longer have this laptop. I gave it to my college bound nephew. ***

1. As always, our technical support staff is available to assist you. Placing Your Laptop WARNING: Do not place the laptop near or over a radiator or heating vent. If your laptop is placed in a cabinet, ensure that adequate ventilation is provided. Do not place the laptop in a humid location or in any area where the laptop may be exposed to.
2. The M14x R1 does not have an mSATA port, if you'd like an extra HDD slot you would need to remove the optical drive and use the SATA port for an extra HDD. (You can even get a caddy to make it fit properly) However, mods like these will void you warranty.

Alienware User Support: M11x R2 Teardown video. As you can see in the video, it's not too hard to access to every single part of this little monster. For certain users I could see an improvement from 16GB of RAM, but honestly for most people I think a higher speed 8GB set would be more than enough. I got a set of Kingston 2x4GB 1866 MHz on sale from Newegg that I have been very happy with. I've noticed the system is a bit snappier and it seems to boot faster as well. View and Download Alienware M14x R2 quick start manual online. Quick Start Guide. Alienware M14x R2 laptop pdf manual download.

I’ve been debating on whether to get a new desktop or laptop. That quandary has come to an end.
I’ve purchased an Alienware M14X R2.

This article includes:

-How I installed the Operating Systems.

-Hardware upgrades I made.

-Benchmarks (Windows 7 & Windows 8).

-Where I found info, tips, and tweaks for the laptop.

-Downloads.

-more.

In truth, I have written this article as much for myself as anyone else. Still, I hope someone finds it interesting or useful.

Specs (via HWiNFO64):
Computer: Alienware M14xR2
CPU: Intel Core i7-3740QM (Ivy Bridge-MB SV, E1)
2700 MHz (27.00×100.0) @ 1398 MHz (14.00×99.9)
Motherboard: Alienware M14xR2
Chipset: Intel HM77 (Panther Point)
Memory: 16384 MBytes @ 798 MHz, 11.0-11-11-28
– 8192 MB PC12800 DDR3 SDRAM – Samsung M471B1G73CB0-CK0
– 8192 MB PC12800 DDR3 SDRAM – Samsung M471B1G73CB0-CK0
Graphics: Intel Ivy Bridge-MB GT2 – Integrated Graphics Controller [E1/L1/N0/P0] [DELL]
Intel HD Graphics 4000 (Ivy Bridge GT2), 2112 KB
Drive: SSD – Samsung SSD 840 PRO Series, 250.1 GB, Serial ATA 6Gb/s
Drive: HD – WDC WD5000BPKT-75PK4T0, 488.4 GB, Serial ATA 3Gb/s ***see below
Drive: MSATA – M4-CT256M4SSD3, 250.1 GB, Serial ATA 6Gb/s
Sound: Intel Panther Point PCH – High Definition Audio Controller [C1]
Network: Atheros AR8151 PCI-E Gigabit Ethernet Controller (L1c)
Network: Atheros Communications AR5BWB222 Wireless Network Adapter
OS: Microsoft Windows 7 Ultimate (x64)
Microsoft Windows 8 Professional (x64)
Waiting on openSUSE 12.3 (due in March)

The goal with this machine is to have a real no-compromises computer for work at home, on-the-go, and in-the-lazy-boy.

For me this means multiple OS’s, multiple running Virtual Machines, as well as the usual office, multimedia, and games.

I also wanted a laptop that was sturdy. I just feel like I’m gonna break 80% of the laptops on the market.

At home the laptop sits on a cooler, and is connected to a 22″ wide screen. It shares a keyboard and mouse with my other computer via a KVM.

Right-now the main OS is Windows 7 although my hope is that openSUSE 12.3 will replace it as the main OS when it is released in March.

Testing It Out

After unboxing the M14X I took it for a spin to check out how it worked. I did this with the knowledge I was going to wipe the main drive. Once I was satisfied with the performance I shut it down and prepared for my upgrades and reinstall.

Preparation

After ordering the little alien I started hunting down the tips and tweaks. There are 2 good forums: Alienware M14x Forum at NotebookReview.com and Alienware Owners Club. Between the threads there and downloading the necessary drivers I wasa ready to go

Hardware Upgrades

1 – Main Hard Drive to SSD. The machine came with a 500GB WD Black which I swapped out for a 256GB Samsung 840 Pro.

2 – 64GB MSATA to 256GB MSATA . A 64GB MSATA drive was included, I swapped in a Crucial 256GB MSATA.

3 – DVD to HD. I yanked out the DVD and added the aforementioned 500GB WD Black as storage. Instructions can be found here. I had originally tried an old SSD but came upon the disappearing drive problem discussed in the thread. It seems the channel is SATA 1 only and some drives don’t like that. Frankly I’m a little disappointed with the performance of this channel though it was never intended to have anything but a DVD drive hooked to it. Once SSD prices drop I may upsize the main SSD or mSATA and pull the hard drive.

Benchmarks are further down in this article.

Why I Always Reinstall

I could have done the easy thing and just imaged the drive over to the SSD but that ain’t my way. Besides, Alienware provides a full honest-to-goodness reinstall DVD.

Alienware computers come with a neat little backup program called Alienware Respawn. Of course I find such things completely useless as well as a terrible use of my drive space and partition table.

How the laptop came:

How it is now:

(I realize the OS partitions are large but I my plan was for the SSD drive to be OS’s only and to divide the drive into thirds.)

WOW! (It’s sad that I’m excited that these are included.)

Reinstalling Windows 7

The actual Windows 7 installation was a breeze. I put the reinstall disk on USB and did a clean install. Next came the drivers. Most of these I got from Dell except for Intel Chipset, Intel RST, Nvdia. Those 3 where installed first and in the mentioned order. Finally I tweaked Windows 7 and then did a backup via Acronis True Image.

Installing Windows 8

I wasn’t going to spend the money to install Windows 8 since I’ve got it on the laptop as a VM but then I remembered the Windows 8 Upgrade Offer. For $15 I figured what-the-hell. Install was smooth and Dell has the drivers for it. Again, I tweaked Windows 8 and then did a backup via Acronis True Image.

EasyBCD

EasyBCD is what I use to manage multi-booting. It’s free for non-commercial use.

Benchmarks

Windows 7 and 8 are setup as I use them (no “test setup”). Tweaks from my tweak guides. No pagefile.

In no way should any of these benchmarks be considered definitive.

With the exception of a few of the drive benchmarks these tests were one run only.

Drive Benchmarks

Bottom line to the disk benchmarks is:

-The Intel RST drivers are faster than the Microsoft AHCI drivers.

-Windows 7 is slightly faster than Windows 8 in these tests.

CrystalDiskMark

All 3 drives under Windows 7.

Intel RST Drivers vs. Microsoft AHCI Drivers under Windows 7

Intel RST Drivers vs. Microsoft AHCI Drivers under Windows 8

AS SSD

Multimedia Benchmarks

Handbrake

Convert 3.04GB, HD, .MP4 movie to .MKV. Preset = Regular, Normal.

Windows 7:
Start 11:01:49
End 11:24:08
Total – 0:22:19

Windows 8:
Start 10:27:23
End 10:48:52
Total – 0:21:29

Lame Encoder

Encoding the entire Boston debut album 37:44 min.

Setting “–preset fast standard”

Synthetic Benchmarks

PCMark07

Could not get this test to run on Windows 8. Known bug, see here.

Windows 7 (online link: http://www.3dmark.com/pcm7/565394 )

3DMARK

I used the new 3DMARK. 1 run only, Cloud Gate benchmark, default settings.

Windows 7 vs. Windows 8

PassMark Performance Test 8.0

Gaming Benchmarks

Final Fantasy XIV

Scores:

Windows 7 – 3448

Windows 8 = 3442

Unigine Heaven Benchmark 4.0

Unigine Valley Benchmark 1.0

Files

The following files I’ve uploaded to Dropbox: https://www.dropbox.com/sh/bb5y47i3xz9ut1c/ztT_xjY9Sk

If you have issues downloading them or need something else the contact me.

AlienKaret_Pack_font.zip

Alienware_Steel_Start_Orb_by_TheEnd1984.zip

Alienware_walls.zip

AW_User_Pictures.zip

awM14Xr2_manuals.zip

Default Pictures.zip

Dell Webcam Central 2.01.18__.zip

OEM_Logos_Background.zip

TweakHound_Alienware_Win7_StartButton.zip

TweakHound_Alienware_Win8_StartButton.zip

TweakHoundAlienwareFilesReadme.txt

Windows 7 Start Orb Changer.zip

My Own Alienware Start Orb

I dig the Alienware look and there are several start orbs around but the only one I liked was Alienware Steel Start Orb by TheEnd1984.

Still, for me it was missing something. I decided to give it the appearance of red glowing eyes on rollover.

I created one for Windows 7 and one for Start8 (for Windows 8). See the downloads above to get them.

Drivers from part manufacturer.
These are often newer than the Dell drivers, however compatibility isn’t ensured.

Realtek RTS5209 Card Reader Drivers (be sure to pick correct card mine=PCIE RTS5208/RTS5209)

Intel USB 3.0 eXtensible Host Controller Driver (NOT needed for Windows 8 which has native USB 3.0 support.)

Killer Wireless-N1202 (Cannot extract file. No option not to install the Network Manager which isn’t needed. I’m using Dell download, extracted, “update drivers”)

Atheros AR8151 (Ehternet)

Bookmarks
Links I saved for use now or possibly later.
AlienFX Lite (Linux + Windows AlienFX tool)
Alienware M14x Disassembly HD 1080p NewVelo – YouTube
Correct set-up of games on NVIDIA Optimus Driver | Dell
*Guide* How to install a secondary hard drive on your M14x w/ Pics!
ALIENWARE-M14X-R2-Product Support|us
Drivers & Downloads | Dell United States
HOW TO: Restore the Alienware ‘Look and Feel’ after a clean install of Windows 7
Alienware desktop customization themes and wallpaper collections
alienwarewalls
[HD] Tutorial – How to install a second Hard drive on your Alienware M14X – YouTube
nVidia Optimus Technology | Dell
Alienware Windows Customizations – Restore Alienware’s Look & Feel
M14x Laptop Ultimate performance guide – Alienware Arena Forums
[HD] Alienware M14X – Nebula Red with Soft Touch Finish – How to Overclock CPU.wmv – YouTube
M14x Owners
Amazon.com: JacobsParts® 9.5mm SATA Optical Bay Hard Drive Caddy Adapter: Computers & Accessories

Thoughts and Conclusion

Pros:

Overall I’m very happy with this laptop.

-It’s style and lighting is truly Geeky.

M14x R2alienware User Support Windows 10

-Performance is fantastic.

-It’s size makes it convenient to haul around.

-I like the 3 external USB ports(2-3.0, 1-powered 2.0) and HMDI port.

Cons:

-The glossy screen is a bit annoying, I may have to do something about it.

Notes:

I’ve no plans to overclock this for a while (although I may tweak a few things).

My unsolicited advice to Dell / Alienware on the next version of this laptop.

– Ditch the DVD drive and add a 2nd full-speed SATA channel.

-Offer a choice of glossy or matte LCD screen.

-Although a single video card is plenty for me, some folks want dual cards. The removal to the DVD drive could give you the room for this.

-Cooling could be improved a little. Toward that end, I would like to see the size of the “feet” extended to about 1/5 to 1/4 inch or 5-6mm to allow for more air flow. If not all the feet at least the back 2.

-END-

Ratings Breakdown (1-10)

• • Software & Support
  • 8
• • Upgrade Capabilities
  • 3
• • Usability
  • 8
• • Design
  • 7
• • Performance
  • 7
• • Features
  • 8
• • Price/Value Rating
  • 3

• • Total Score:
  • 6.29
  • Rating 1 to 10, top score 10

Our Alienware M14x review unit features the following specifications:

• 14-inch glossy “edge to edge” full HD display (1600×900 resolution)
• Windows 7 Home Premium 64-bit
• Intel Core i7-2630QM quad-core processor (2.0~2.9GHz Turbo Boost, 6MB cache)
• Intel HM67 chipset
• NVIDIA GeForce GT 555M w/ 3GB GDDR3 dedicated video memory using NVIDIA Optimus technology
• 8GB DDR3-1333 (4x 2GB)
• 500GB hard drive (7200RPM; Seagate ST9500423AS)
• Intel Centrino Advanced-N 6205 AGN wireless network adapter
• Internal Bluetooth 3.0 wireless
• Integrated 720p webcam
• Slot-load DVD burner (HL-DT-ST DVD+-RW GS30N)
• 8-cell Li-ion battery (63WHr)
• Weight: 6.48 lbs.
• Dimensions: 1.49 x 10.17 x 13.27 inches
• 1-year limited warranty
• Starting price: $1,099
• Price as configured: $1,499

Our review unit of the Alienware M14x has several key upgrades that add an extra $400 to the base price; the Core i7 processor, 1600×900 resolution screen, 8GB of RAM and 3GB of dedicated memory in the graphics card instead of the standard 1.5GB all added to the cost of the notebook.

Performance and Benchmarks
No category of consumer PCs requires as much performance as a gaming PC. The M14x brings an impressive collection of hardware to the table (or lap) including a 2nd-generation Intel Core i7 quad-core processor, a discrete Nvidia graphics card with Nvidia Optimus technology (automatically switching between the discrete graphics and the built-in Intel graphics to give you high performance when gaming and extra battery life the rest of the time). Those technologies combined with 8GB of system memory and a reasonably quick 500GB hard drive makes for a pretty impressive 14-inch laptop.

Alienware M14x R2 Software

Unfortunately, the Alienware M14x also has to compete against other 15-inch and 17-inch gaming notebooks in the same price range. As previously mentioned, the M14x is actually as big as a standard 15-inch laptop. And, thanks to the added thickness in the design, the M14x actually weighs roughly the same as some 17-inch gaming notebooks (the Toshiba Qosmio X775 weighs about 6.6 pounds while the M14x weighs about 6.5 pounds).

Not only are size and price issues, but Alienware only offers the Nvidia GeForce GT 555M inside the M14x and that graphics card offer less performance than the Nvidia GeForce GTX 560M found inside most 15-inch and 17-inch gaming notebooks sold at the same price (or less).

M14x R2alienware User Support Software

In terms of in-game performance the Alienware M14x averaged around 39 frames per second (fps) in Crysis 2 running at 1366×768 resolution with detail settings on high. The average frame rate in Call of Duty: Modern Warfare 2 was 48 fps at 1366×768 at high settings. This certainly isn’t “bad” performance but you can get better frame rates at higher resolutions for the same amount of money if you buy an ASUS G53SX-A1 or Toshiba Qosmio X775 instead.

wPrime processor comparison results (lower scores mean better performance):

PCMark Vantage measures overall system performance (higher scores mean better performance):

PCMark 7 is the latest synthetic benchmark measuring overall system performance in Windows 7 (higher scores mean better performance):

Alienware M14x R2 Motherboard

3DMark 11 measures overall graphics performance for gaming with DirectX 11 (higher scores mean better performance):

CrystalDiskMark storage drive performance test: